| What We Offer |
 Authentication, auditability, control
Merce offers a central user directory for authention and
authorisation for all services. It is designed to make IS
infrastructure auditable. And it provides policy controls on
all services to allow thorough corporate or campus policy
enforcement.
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Infrastructure level security Merce aims to be paranoid
about security, and secures your information against
intrusion, theft, and accidental data loss. Merce's own
inter-server synchronisation uses public key cryptography.
Virus and spam filters are integrated into Merce. Various
control features are designed to prevent information theft
and leakage. Automatic data protection mechanisms protect
information against accidental data loss.
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Messaging, groupware, Web access Merce provides email, IM and
Web access services for all users in a secure and controlled
manner. Traffic is logged and reports are generated for system
managers to track system usage. Merce lets you control which
users can access which sites at which times of the day,
and which users can send email to which recipients. It
displays Web access activity in real time.
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Integrated management This is at the heart of
Merce's design philosophy. Merce provides a single browser
interface to manage an enterprise network of hundreds of
servers. The Merce system manager does not need to think in
terms of individual servers but in terms of locations and
users. Merce maintains an enterprise-wide user directory
and each user gets one Merce username to access all services
across the enterprise.
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Get new insights Merce's unique network and
server monitoring system, Merce Insight, provides you
quantitative data of network and server health parameters from
across the enterprise in real time. Merce Insight generates
alerts when exceptions are noted. The historical data it
collects allows you to take capacity planning and resource
allocation decisions on time, in an informed manner.
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Proven industrial-strength solution Merce scales up to
100,000+ users and hundreds of servers. It has been proven in
data-centre environments where it has been integrated with
external RAID arrays, FC and iSCSI SAN, VPN concentrators,
firewalls and IDS systems. It is often deployed on HA
clusters. Its database has been integrated with business
applications. Merce's robustness and scalability takes the
stress out of IS infrastructure.
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The Merce suite of products
The Merce suite of software products helps protect
and manage corporate information, and helps your users
communicate and collaborate. These products form an integrated
IS infrastructure solution for mid to large companies and
academic campuses.
With our products, the CEO and CIO get
IS infrastructure which can enforce corporate policies,
address information-related legal liabilities, control
inappropriate usage of IS infrastructure, deliver high
availability in case of hardware failure, protect all
files and emails (including mail archiving), and protect
confidential corporate information against theft and leakage.
The system administrators gets rock-solid,
low-management IS infrastructure which practically runs
itself, a single-console management interface, a single
enterprise-wide user directory, automatic monitoring of
server health of Merce servers across the enterprise,
and detailed reports of activities. And computer
users get a single username and password for all
services, reliable email, internal IM, controlled Web access,
automatic filtering for viruses, malware and spams, secure
file storage, and data protection using access controls and
automatic backups.
We understand enterprise IS infrastructure. The
Merce suite of products addresses the diverse needs of an
organisation in this area.
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How Merce fits in
- Merce for large enterprise
- Merce for small business
- Merce in academia
- Merce for BPO companies
- Merce with legacy email solutions
- Merce for manufacturing
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Merce was originally designed for medium to large organisations, with
more than ten sites, dozens of servers, and thousands of users. Merce
minimises management overheads, scales up well, and integrates with
legacy systems, thus addressing the concerns of large, mature
organisations.
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Mtracks: driven by Merce technology, is a single-server version
of Merce, meant for small firms and entry-level medium-sized companies
who conduct their business entirely or primarily from one office.
With Mtracks, you get the proven enterprise-class foundation of
Merce, coupled with a size and complexity suited for single-office
architectures.
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Managing computer and networking infrastructure in an academic
environment, e.g. a college campus, has constraints quite
different from those of a corporate environment. Besides, students are
not corporate professionals; their needs are different. Merce keeps
this in mind.
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A BPO or KPO organisation, with its large head count, multiple
parallel client processes, very high employee turnover, 24x7 work
culture, and stringent demands for control and auditability, place
special demands on email and IS infrastructure. Merce is very effective
in bringing a sense of assurance to this floating population.
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You do not need to replace legacy email systems when opting for Merce;
it can co-exist and add value to large companies which have legacy
systems. Merce is often called upon to integrate with existing setups,
and Merce PSG steps in to smoothen out the integration. Heterogenous
environments are here to stay, reflecting the complexity of the modern
workplace.
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Merce has been successfully deployed in medium to large manufacturing
companies, with a Head Office and multiple factories, godowns and
warehouses. The constraints imposed by a widely distributed
manufacturing and distribution network with varying levels of
connectivity and infrastructure have been addressed very successfully
by Merce.
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